Warehouse supervisor needed for company based in Dunstable.

Monday – Friday, day shift.

Responsible;

• Ensure the smooth and efficient running of the Customer Service & Administration team, including staff development
• Processing of customer sales orders
• Processing of customer deliveries
• Day to day customer liaison (via phone/email/SKYPE) including query resolution
• Efficient operation of the Warehouse Management System and identifying areas for improvement
• Collation of customer charging data and production of customer invoices
• Reconciliation of supplier invoices
• Supplier negotiation on key services in conjunction with the Head of Operations
• Administrative implementation of new business
• Development of existing business including providing ad hoc quotations on request and identifying opportunities for upselling
• Key client visits
• Liaison with external accounting and ledger staff

Key Attributes of Applicant

• Management experience within a busy multi-client customer service/office/admin environment preferably with a good working knowledge of warehousing, transport, and logistics
• Excellent IT skills – outlook, word, excel, general systems
• Experience in customer invoicing
• Attention to detail and diligence
• Commercially aware
• Commitment, flexibility, and willingness to go the extra mile
• Strong leadership skills, including leading a management team
• To be able to prioritize workload in a fast paced work environment.