The logistics industry has never had more demands on it than now. With personalisation and a demand for an excellent customer experience non-negotiable, companies need to be more competitive than ever. And SMEs have the upper hand!
SMEs are able to be more agile than larger logistics organisations, and therefore can respond to gaps in the market quickly. This can be a significant advantage to smaller organisations in the supply chain.
By choosing a niche, SMEs are almost able to guarantee continued demand for their services, which in today’s turbulent market is hugely advantageous.
Given the desire by consumers to have an excellent customer experience, SMEs are in a much better position to offer a personalised touch to their customers – who in turn will tell their associates of the excellent service they received.
As new technology becomes more readily available, again the agile nature of SMEs means that they can take advantage of this new technology more easily than their larger counterparts and continue to improve their services.
It looks like in today’s industry it’s time for the SME to thrive!
For more information about our latest logistics vacancies, or to find out how Flexistaff can support your business, contact us on 0844 556 2916 or [email protected].