Flexistaff are currently seeking a high calibre of self-motivated Sales Advisors to join the Sales Team for a reputable client based in Dunstable.

The ideal candidate will respond to incoming telephone enquiries generated by our extensive marketing campaigns.

Key Accountabilities:

  • To maximise sales by the effective handling of customer enquiries using positive listening, questioning, influencing and negotiating techniques to best match customers’ requirements.
  • To ensure that all incoming telephone calls are handled in a timely and professional manner to meet / exceed targets for levels of productivity and performance in the call centre.
  • To develop a thorough understanding of our rules, services and processes along with a clear knowledge of our intranet sales system.
  • To deliver quality customer service, by ensuring that customers’ needs are identified, met and exceeded wherever possible.
  • To embrace change and adapt positively and professionally to changes within our systems and procedures.
  • To ensure that all communication and training is fully understood and converted to enhance working practices, levels of customer service and productivity.
  • To be a team player who uses initiative and actively contributes, participates, communicates and competes in the team environment.
  • To display consistently excellent timekeeping and a flexible approach to working hours.

Ideal Personal Qualities, Attributes, Knowledge and Experience:

  • Strong selling, negotiation and influencing skills
  • Excellent listening and communication skills
  • Good self-motivator able to work on own initiative with minimum supervision
  • Sound customer service skills
  • Professional in appearance, manner and attitude
  • Articulate, literate, numerate and computer-literate
  • Experience of selling within a call centre environment


  • OTE £25k – £60k (genuine potential earnings, including basic annual salary of £16,443 per annum – incrementally rising to a maximum of £17,409 per annum after four years, together with generous bonus/incentive schemes).
  • Optional Private Medical Insurance is available after an initial period of three months.
  • A £500 retainer bonus is payable for the first 3 complete months or the Sales Advisor’s bonus whichever is the greater.
  • 20 days per annum, increasing by one day (after two years’ service) to 21 days, and thereafter one additional day per annum to a maximum of 25 days.

Normal Hours of Work (42)

  • Monday to Friday from 09:00 to 17:00 (but this may vary in start and finish times between 08:00 and 18:00)
  • Plus one day per weekend from 09:00 to 17:00 (but this may vary in start and finish times between 08:00 and 17:00)
  • Optional lieu day off for every two weekend days worked (to be taken during week days only, subject to rota requirements)
  • One complete weekend off at regular intervals, subject to sufficient staffing levels

Job Reference: Mary/Admin_1554992839

Salary: Negotiable

Salary per: Annum

Job Duration:

Job Start Date: Asap

Job Type:

Job Location: ,

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